Privacy Policy

Last Updated: January 31, 2026

Gauge ("we," "us," or "our") operates the website gaugebi.com and the Gauge software application (the "Service"). We are committed to protecting the privacy of our users ("you" or "your").

This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website or use our Service, particularly when you integrate your Jobber account with Gauge.

1. Information We Collect

We collect information in three ways: (1) information you provide directly, (2) information we collect automatically, and (3) information accessed through third-party integrations (Jobber).

A. Information You Provide

  • Account Information: When you register for an account, we collect your name, email address, and business name.
  • Support Data: Any information you provide when contacting our support team.

B. Information from Third-Party Integrations (Jobber)

To provide our Business Intelligence and Audit services, Gauge connects to your Jobber account via OAuth 2.0. We do not store your Jobber password.

When you authorize this connection, we collect and process the following data from your Jobber account:

  • Client Data: Names and contact details of your customers.
  • Financial Data: Invoices, Quotes, Expenses, and Transaction history.
  • Operational Data: Jobs, Visits, Timesheets, and User/Staff lists.
  • Company Info: Your Jobber account settings and business details.

We use this data strictly to calculate profitability, commissions, and operational efficiency metrics as described in our Service.

C. Automatically Collected Information

  • Log Data: IP address, browser type, operating system, and access times.
  • Usage Data: Pages viewed, features used, and clickstream data within the Gauge app.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide the Service: Running audits, calculating labor burden, generating commission reports, and displaying analytics dashboards.
  • To Improve Gauge: Analyzing usage patterns to fix bugs and build new features.
  • Communication: Sending you onboarding information and transactional emails (e.g., password resets).
  • Security: Detecting and preventing fraudulent activity.

We do not sell your personal data or your business data to third parties.

3. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as:
    • Hosting and Infrastructure (e.g., Vercel, AWS).
    • Database Management (e.g., Supabase, PostgreSQL).
    • Email Delivery (e.g., Formspree, Resend).
  • Legal Compliance: If required by law, subpoena, or legal process.
  • Business Transfers: In connection with a merger, sale of assets, or acquisition of all or a portion of our business.

4. Data Retention

We retain your personal and business data only for as long as is necessary to provide the Service to you.

If you disconnect your Jobber account, we will delete your synced operational data from our active databases within 30 days.

You may request the deletion of your account and all associated data at any time by contacting us.

5. Security

We use commercially reasonable security measures to protect your information, including:

  • Encryption of data in transit (SSL/TLS).
  • Encryption of sensitive data at rest.
  • Strict access controls for our internal staff.

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request that we delete your personal data ("Right to be Forgotten").
  • Portability: Request your data in a structured, commonly used format.

To exercise these rights, please contact us at the email below.

7. Third-Party Links

Our Service may contain links to third-party websites (such as Jobber). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any third-party services you use.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Gauge Email:

support@gaugebi.com